Sync Your Practice.
Empower Your Hive.
We provide elite virtual assistants trained exclusively for modern dentistry. Scale your operations, optimize scheduling, and focus entirely on patient care.
Hive Service Tiers
HiveSync VA provides dedicated virtual assistants for dental billing and revenue cycle management. Our per-VA, skill-based flat-rate model gives your practice predictable costs with scalable support.
Tier 1: Insurance Verification
Verify patient eligibility, benefits, and coverage details. Check pre-authorization requirements and confirm active insurance policies before appointments.
Learn More →Tier 2: Insurance Billing / AR / Claims
Submit insurance claims, manage accounts receivable, track payments, post EOBs, handle claim denials, and follow up on outstanding reimbursements.
Learn More →Tier 3: Collections
Contact patients regarding outstanding balances, set up payment plans, process patient payments, send statements, and resolve billing inquiries professionally.
Learn More →Tier 4: Front Desk Support
Answer patient calls, schedule appointments, manage cancellations and rescheduling, handle recare outreach, and coordinate new patient intake.
Learn More →What Our Hive Says
Hear from the dental professionals who have transformed their practices with HiveSync VAs.
Our virtual assistant has consistently demonstrated responsiveness, dependability, and strong organizational skills. He is a cooperative team member and an excellent communicator. It has been a pleasure working with our VA.
A virtual assistant was the best decision we could have made for our dental office, and as a manager, adding Josh to the team was the best move the doctor made. It helps ease much of the workload I didn't have time to manage when checking patients in and out. Josh not only handled insurance verification but also made recall phone calls, helping us reach patients who had slipped through the cracks.
Our virtual assistant brings hard work, dedication, and consistency to our team every day. Even remotely, the impact is undeniable — attention to detail and commitment keep everything running smoothly. We are so grateful to have this support as part of our office and look forward to many more milestones together!
An invaluable resource to our practice. The hard work, dedication, and commitment our VA brings has made a tremendous difference in how our office runs. I can't recommend this service enough — we are incredibly lucky to have this support on our team.
Patient Care, in Perfect Sync
Seamless Integration into Your Dental Team
Our virtual assistants aren't just administrative help — they are trained dental professionals who understand the terminology, software, and pacing of a modern dental practice.
We use state-of-the-art tools and secure connections to seamlessly blend into your daily operations.
- ✓ HIPAA Compliant Workflows
- ✓ Experienced with Dentrix, Eaglesoft & Open Dental
- ✓ Dedicated Account Manager
- ✓ Flexible Part-time & Full-time Options
Optimize Your Scheduling & Billing
Stop losing revenue to missed calls, unverified insurance, or delayed billing. HiveSync VAs handle the tedious back-office work with precision and consistency.
Get a Free Consultation
How It Works
From discovery to go-live in 2–3 weeks
Step 1 of 4
Discovery Call
⏱ 15 minDiscovery Call
15-minute call to understand your office size, pain points, and current workflow
15 minCustom Recommendation
Based on your volume and needs, we recommend the right tier/package combo
1–2 daysOnboarding & Setup
VA training on your PMS (Dentrix, Eaglesoft, Open Dental), workflow setup
1–2 weeksGo Live
Your dedicated VA starts handling selected billing functions with full support
OngoingWHY CHOOSE HIVESYNC VA?
Dedicated Expertise
Each VA specializes in one billing function for your office
Predictable Cost
Flat monthly rate per VA — no surprises, no percentages
Scalable
Add VAs as your practice grows — scale up or down anytime
Transparent
No hidden fees, clear scope, monthly reporting included
Why HiveSync VA Outperforms the Alternatives
See how our dental-specialized virtual assistants compare to traditional hiring options and generic VAs.
Frequently Asked Questions
Everything you need to know about working with HiveSync VAs. Can't find an answer? Reach out directly.
Discover what HiveSync can do for you and your business
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